If the entered data is correct, you can access the Home screen of Mazda Toolbox. In order to log in, please provide your email address and your password, the click on Login.You also have the possibility to reset your password, in case you already have a registered account but you do not remember the corresponding password.Once Mazda Toolbox has recognized the SD card, you will be prompted to log in if you already have a registered user account, or, alternatively, to register a new user account.When the SD card has been successfully connected, Mazda Toolbox shows a temporary screen to let you know it is in the process of recognizing the card. Please insert your SD card to the SD card-reader slot of your computer.You will see the amount of available free space on the left side of the screen, once Toolbox has recognized the card. Your SD card has enough free space for the updates you would like to install.The Navigation had been already launched in your vehicle, and that.I used to be all about Mazda but this experience has made me think otherwise about the brand.This Guide explains the very first steps of using Toolbox: how to connect your Infotainment System to your PC and how to log in with your username and password.Īfter Mazda Toolbox has been started, you can see a welcome screen that informs you that there is currently no SD card connected to the computer.Īt this point, please connect the infotainment system’s SD card to your PC. I can’t be the only person to have experienced this. I work in tech and I’m def more proficient with technology than average people so I’m just wondering how the average person handles this. One guy there seems to know what’s up but my advisor kept saying that the updates must be done with a USB when the directions on mazdausa don’t say anything about that. They’re on Amazon for much less but they wouldn’t tell me whether that replacement would work.ĭealership 2 knew little else. They offered me a new SD card for 499.99. The folks at dealership 1 not only tried to overcharge but those guys literally knew nothing about the infotainment system and couldn’t explain how it’s supposed to work for the end user. It’s as though they put out version 1 of their software and never touch it again. Is there anything I can do to remedy this myself?Īs a rant, I can’t believe how difficult Mazda makes this. What’s my best option here? Does it make sense to let them “diagnose?” I’m tempted to just do the upgrade to Apple CarPlay and forgo maps. They want to keep the car till Monday when another tech can diagnose the maps. Today, Dealership 2 quoted $60 for an Infotainment software update after which the maps still isn’t working. Forums recommend to drive with SD card for 60 miles after which car should “rewrite” to card.Īttempted to repeat step 3 but got step 9 ad nauseum.Īfter that, I went to one dealership where they quoted $299 to diagnose the issue. Mazda software no longer recognizes SD card.Īttempted to reinstall files from desktop back to SD. Got “not enough free space on disk” error.ĭragged existing files from SD card to desktop. I downloaded the map update software Toolbox from Mazda USAīalked and rolled by eyes at the price to upgrade (seriously WTF). I removed the SD card from my car and put it in my computer’s SD slot. These are the steps I took to attempt the update: The Infotainment/navigation worked fine until recently when I attempted to update the maps since I relocated to an area where I’m not only unfamiliar but has also grown/changed rapidly in recent years and found the maps to be incorrect pretty frequently. I’ve had my 2014 Mazda 3 s touring since summer 2016.
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